GOLD

GOLD service package has a better time support than SILVER so it is reducing down time risk, the package will support customer at 24 hours a day and 7 days a week.

SILVER

SILVER service package is designed for customer who need our support during working hour.

i.e Monday to Friday at 08:00 AM to 05:00 PM.

BRONZE

BRONZE service package is designed for customer who only need spare parts availability support. It is designed basically for non critical hardware performance.